{"id":40968,"date":"2025-03-29T21:30:45","date_gmt":"2025-03-29T21:30:45","guid":{"rendered":"https:\/\/saintfrancisbrace.com\/garantie\/"},"modified":"2025-08-12T16:25:12","modified_gmt":"2025-08-12T16:25:12","slug":"warranty","status":"publish","type":"page","link":"https:\/\/saintfrancisbrace.com\/en\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40968\" class=\"elementor elementor-40968 elementor-38155\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79ba38e scheme_light elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"79ba38e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfb7198 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"cfb7198\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf8a04f sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"cf8a04f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-62c306c elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"62c306c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4781f3d sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"4781f3d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6041b42 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"6041b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Product Warranty<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88ea6db sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"88ea6db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Saint Francis Brace Inc. guarantees to the purchaser that the device (&#8220;the warranted product&#8221;) is free from manufacturing or raw material defects under normal, appropriate conditions of use that conform to the intended purpose.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd44fe9 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"dd44fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Warranty Coverage<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca0d90c sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"ca0d90c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"whitespace-normal\">Saint Francis Brace Inc.&#8217;s commitments under this warranty are to repair or replace all or part of the warranted product deemed defective, provided that the purchaser asserts their rights during the warranty period and that the product is returned to Saint Francis Brace Inc. in accordance with the terms and conditions of sale or distribution contracts.<\/p><p class=\"whitespace-normal\">Repair or replacement under this warranty does not extend the warranty period in any way.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-230b914 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"230b914\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Return Procedure<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f981b8 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"2f981b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"whitespace-normal\">To benefit from repair or replacement, the purchaser must contact Saint Francis Brace Inc. directly, who will authorize the return of the warranted product. Saint Francis Brace Inc. will decide if the product should be repaired or replaced, and the replaced products or parts will become the property of Saint Francis Brace Inc.<\/p><p class=\"whitespace-normal\">If Saint Francis Brace Inc. determines that a repair or replacement is covered by the warranty, shipping costs for the repaired or replacement product will be covered by Saint Francis Brace Inc.<\/p><p class=\"whitespace-normal\">Products returned under this warranty must be packaged in their original packaging or equivalent packaging. If the product is returned in inadequate packaging, any damage noted upon arrival will be presumed to have occurred during transport and will be the responsibility of the purchaser.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af1ad84 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"af1ad84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Exclusions<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-416eb84 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"416eb84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This warranty does not cover products that have been:<\/p><ul><li>Misused, neglected or damaged accidentally<\/li><li>Damaged by external causes<\/li><li>Used in violation of Saint Francis Brace Inc. instructions<\/li><li>Modified, disassembled, repaired or reassembled by unauthorized persons<\/li><li>Subjected to normal wear and tear<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb53b48 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"cb53b48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Duration<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6fd0a5 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"c6fd0a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The limited warranty covers a period of 12 months from the date of delivery to the purchaser. However, the soft part (belt) is warranted for 6 months and excludes aesthetic silicone components, such as logos and small silicone grips, and the battery is expressly excluded from this warranty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2515a44 sc_height_medium sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"2515a44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Relieve your back during repetitive tasks and maintain your energy throughout the day.<\/p>\n","protected":false},"author":1,"featured_media":40716,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-40968","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TEOS Warranty | Terms and Procedure<\/title>\n<meta name=\"description\" content=\"View complete information about the TEOS warranty, including its coverage, exclusions, and the procedure to follow for any service request.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saintfrancisbrace.com\/en\/warranty\/\" \/>\n<meta property=\"og:locale\" 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